In December 2003 the HKCEC became the first public venue in Hong Kong to adopt the Event Business Management System (EBMS), a highly regarded electronic administration package developed by Ungerboeck Systems International and now in use around the world at numerous top-level venues. EBMS integrates and streamlines all aspects of venue and event management, leading to reduced daily administration time, simpler staff training procedures, and generally increased efficiency. The system covers everything from booking, sales and marketing, event co-ordination, accounting, and analysis, and is designed to eliminate the need for periodic software upgrades and regular reconfiguration. We hope customers will begin to see some of the practical benefits of the system soon.